As a project leader, the project manager defines what a project will achieve and then ensures it meets those goals. Milestone project managers not only understand management best practices but also the impact of technology on the utility and its customers, which leads to motivated teams and effective program delivery.
Helping Utilities Like Yours
Experienced utility professionals in project management roles establish clear objectives and proper planning while also providing strategic alignment.
According to a survey conducted by the Project Management Institute (PMI), only 58% of organizations realize the actual importance of project management and how it allows them to effectively tackle the issues they face.
Milestone understands the importance of program management, which is why we have tenured project managers that have been working in the utility industry for 10+ years. Their experience delivering projects in the utility industry gives them a tailored perspective on the importance of these technology programs and the impact they have not just on the utility itself, but the utility customer as well.
Milestone project managers provide clear, consistent communication to project team members and stakeholders. They also ensure risks are assessed and track to ensure projects are delivered on time and within budget.
Governance and oversight is key to develop proper organization structure, roles and responsibilities, meeting cadence, and escalation processes to ensure effective and efficient communication. Milestone believes that a proper governance and meeting/communication cadence is paramount to the success of the project. Whether the project is being delivered virtually or on-site, all delivery team members participate in daily stand-up calls to discuss issues, questions, and roadblocks, while also being able to collaborate.
Program Scope and Control
A clearly defined and documented scope and change control process is required to ensure a successful project and that deadlines are met.
Program Schedule and Measurements
Milestone works with its clients to jointly develop a project schedule and plan with key measurements/deliverables to monitor and report to meet each client’s needs.
Program Cost Controls
Milestone understands that budget is a driver for most utilities when looking for partners. This is why we clearly set a program budget at the beginning of the project and continuously monitor and report on project cost areas.
Program Approach and Logistics
Milestone has proven project management methodology, tools, and templates for utility technology projects to guarantee successful program management.