About Us

We’re a seasoned, professional team with over a century of energy, utility, technology, business operations, and entrepreneurial experience.

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Milestone has been in business for 20 years. We were founded in 2002 in response to the utility industry’s need for qualified and experienced Customer Information Systems (CIS) services and consulting. Milestone is an LLC, led by two partners — Ram Kasarla (CEO) and Frank Anderson (COO). The company has no debt and a solid revenue base. We anticipate the next couple years to grow at an aggressive pace and have been hiring some of the best experience in the industry to support our Oracle and other non-Banner practices. Milestone was recently acquired in May 2021 by i3 Verticals to increase capital in product investment and provide additional resources to continue our growth. With our extensive experience supporting utilities, Milestone developed Milestone eVolve, a product family of ancillary products that each help to enhance enterprise applications, improve customer experience, and increase efficiency of utility operations.

Our Leaders

Ram Kasarla

Ram Kasarla

President & CEO

For nearly 25 years, Ram Kasarla has been a noteworthy technologist and leader in the Utility industry and specifically Customer Solutions. He is the founding partner and CEO of Milestone Utility Services. Ram is a visionary and an entrepreneur and attributes the success of Milestone to creating a culture of honesty, integrity and doing the right thing.

Frank Anderson


Frank joined Milestone in February of 2006. He has over 20 years of energy and utility experience and has worked with over 18 different energy and utility companies on software implementation projects. Prior to joining Milestone, Frank worked for IBM as a business consultant. While working for IBM, he worked as a team lead for a large electric and gas utility.

Success Stories