March 17, 2021
Utility Company Communication: How to Prioritize Both Employee and Customer Satisfaction
Making both customers and employees happy at the same time is hard enough, but when you’re a utility company during…
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February 17, 2021
Four Reasons Why Utility Customer Engagement Is Important For Collections
Last year, and now into 2021, the perfect storm has formed for utility company collections. Shutoff restrictions and stops are…
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February 11, 2021
How Utilities can Improve Customer Engagement while keeping employees and customers safe
Collections declining, customers worried, and utilities struggling to find effective solutions to engage their customers that don't break the bank.…
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October 23, 2020
The City of Albany Utilities selects Milestone’s ePortal solution for enhanced customer engagement
Milestone Utility Services, a leader in Customer Experience solutions in the Utility industry, is pleased to announce the selection of…
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July 17, 2020
Fayetteville Public Works Commission selects Milestone Utility Services for Oracle C2M Implementation
Milestone Utility Services, a leader in technology solutions and services in the utility industry, is pleased to announce the selection…
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February 19, 2020
Eugene Water and Electric Board selects Milestone’s ePortal Solution for the Next Generation of Customer Experience
Milestone Utility Services, a leader in Customer Experience solutions in the Utility industry, is pleased to announce the selection of…
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August 24, 2018
New Technology Benefits of Oracle’s Customer to Meter solution (C2M)
While attending the Oracle Utilities User Group (OUUG) and CS Week in 2018, utility representatives heard about the new Customer…
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January 11, 2018
Milestone Partners with Global Telecommunications and Utility Provider, Open International
We are pleased to announce our newest partnership with Open International (Open), a global telecommunications and utility technology provider. Through…
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August 1, 2017
Milestone Sponsors CS Week 2017: Event Highlights
Milestone was recognized as a Silver Sponsor in May 2017 in Fort Worth, TX during CS Week 2017, the largest…
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July 10, 2017
Milestone ePortal Now Includes Bill Presentment and Payment Processing Services
Milestone Utility Services, Inc. (Milestone) has formalized a partnership with Bill2Pay LLC (Bill2Pay), a national bill presentment and payment processing…
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