August 24, 2018
New Technology Benefits of Oracle’s Customer to Meter solution (C2M)
While attending the Oracle Utilities User Group (OUUG) and CS Week in 2018, utility representatives heard about the new Customer…
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Here’s our library of resources leveraged by thousands of utility professionals nationally.
January 11, 2018
Milestone Partners with Global Telecommunications and Utility Provider, Open International
We are pleased to announce our newest partnership with Open International (Open), a global telecommunications and utility technology provider. Through…
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August 1, 2017
Milestone Sponsors CS Week 2017: Event Highlights
Milestone was recognized as a Silver Sponsor in May 2017 in Fort Worth, TX during CS Week 2017, the largest…
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July 10, 2017
Milestone ePortal Now Includes Bill Presentment and Payment Processing Services
Milestone Utility Services, Inc. (Milestone) has formalized a partnership with Bill2Pay LLC (Bill2Pay), a national bill presentment and payment processing…
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June 23, 2017
Key Questions a Utility Needs to Ask Before Hiring a Software Development Firm
Several business scenarios faced by today’s utilities present challenges when deciding how and where to invest technology and IT resources.…
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May 11, 2017
Milestone Joins the SAP PartnerEdge Program
Milestone Utility Services (Milestone) joined the SAP PartnerEdge program this year to solidify our commitment to providing electric, water and…
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February 14, 2017
To Refresh or Replace? Important Factors When Considering a New CIS
A perfect storm of evolving utility customer business processes, a rise in customer expectations, and new technology innovations are a…
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February 7, 2017
Don’t Initiate Change without Considering these 4 Best Practices
If you’ve worked in change management for a number of years, you’ve most likely heard the dreaded statistic that 70%…
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January 10, 2017
3 Elements to Improve the Customer Experience of a Utility Customer Self-Service Portal
In our years of experience designing, developing and deploying our own customer self-service portal, the Milestone team has experienced first-hand…
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July 17, 2016
Utility Trend Predictions: Utility Municipal Outlook 2016
In Summer 2016, Milestone with Zpryme and the Municipal Smart Grid Summit (MSGS) released the results of a smart grid…
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