Using comparable home characteristics and demographic data provided by public information data sources like Zillow, Milestone eNeighbor matches utility data to provide peer comparison ratings.
Helping Utilities Like Yours
Allow customers to compare consumption and rates to their peers and help them make educated decisions.
Utilities are always looking for ways to educate customers and drive specific behavior. Milestone eNeighbor allows utility customers to compare their usage to homes in their neighborhood.
Comparisons are a normal part of human cognition and can incentivize people to improve their behavior. When we compare ourselves to others, we get information about what we want and where we want to be, and we get valuable feedback on how we measure up.
By allowing customers to compare their usage to others while reading about tips and tricks on how to reduce their consumption, eNeighbor drives customer behavior. Utilities can see reduced costs and potentially help to improve capacity planning as customers become more educated.
Utility customers can compare their home’s commodity consumption to similar homes in their zip code.
Historical Energy Usage
Customers are able to view historical energy usage.
Customers can compare year over year bills to understand annual charges and usage better.
Your utility can provide conservation tips to educate customers on specific ways to save energy, water, and money.